n PSM process, workflow, inventory, reporting and compliance
n Store backup tape media in protected room
n Use eTOC tool to track media movements
n Scan backup tape media to be uploaded into eTOC tool
n Update backup tape media movement
n Collect artefacts in all phases of tape movement
n Use Iron Mountain Services
n Perform update of authorized personnel list with Iron Mountain
n Perform update of authorized personnel recall list
n Perform spot check on backup tape media inventory
n Create report
n Perform backup tape media inventory reconciliation
n Perform site review of Iron Mountain
Handle Service Request
