- Willing to work in shifts to provide 24/7,on-call, holiday and weekend support.
- Has experience or knowledge on Incident and Problem management.
- Health check and monitoring production system and job scheduling to ensure SLA is meet.
- Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
- Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
- Continuous improvement of the system, e.g. job automation, performance tuning.
- Should be able to identify and fix the bugs.
- At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java,Spring-boot, Microservices.
- At least 2-5 years of working experience,preferably in Banking or Anti money laundering.
- At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
- Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
- Good knowledge in Linux/Unix/Windows scripting.
- Hands on experience on monitoring tools like Grafana has added advantage.
- Should be open to learn and adapt to new technologies.
- Knowledge on GIT Bitbucket and Jenkins has added advantage.
- Knowledge on Actimize/Hadoop has added advantage.
Mandatory Skills :-
Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management
Shift timing
- 7am to 4pm
- Need to support on weekends
- Sat 10pm to 6am
- Sunday: 6am to 3pm
- There may be times to be called during off- working hours during the weekday to provide on call support for production issues.
