Responsibilities:
- Facilitate key actions involving tenants, such as engaging tenants and/or representatives for marketing initiatives during their tenure with Far East Malls, serving their business requirements and enabling marketing efforts, regular meetings with tenants to understand their business needs, directions and future growth plans, etc
- Perform engagements, communication and maintain good landlord-tenant relationships to ensure tenant retention within Far East Malls portfolio
- Track and analyse participation and performance of tenants
- Execute established standards of customer (tenant) service, such as onboarding, service feedback processes, etc
- Handle enquiries and leases for atrium and advertising spaces across Far East Malls
Requirements:
- Bachelor in Marketing, Mass Communications or any other equivalent discipline
- Minimum 1 year of experience in marketing and/or tenant engagement
- Strong project management, analytical and communication skills
- Proficient in spreadsheets and presentation tools.