Job Description:
- Handle food and beverage preparation and ensure desired quality and standards are achieved
- Provide excellent service experience to all customers
- Handle all customer queries and feedback in a professional and timely manner
- Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
- Handle cashiering duties and managing of ordering systems
- Rostering and managing of staff and attendance
- Conduct service training and improvements
- Report to Management regarding sales results and productivity
- Develop marketing strategies to improve sales and profitability
- Ensure that policies and standard operating procedures are strictly adhered to
- Oversee purchasing to stay within budget
- Able to be a backup for all position
- Assist any ad-hoc duties assigned by Supervisors/Managers
- Able to perform additional duties as requested by the Management as and when required
Job Requirements:
- Team player
- Customer-centric
- Interested in the F&B industry
- Have a "willingness to learn" attitude
- Able to work independently and under pressure
- Able to perform flexi timing, and work on weekends & public holidays
- 6 days working week
Benefits:
Staff uniform & meal provided
Staff Discount
Birthday voucher
Sales incentive
