Job Description:
Key Responsibilities:
1) Ecommerce Key Account Management
- Drive and implement commercial plans across owned and top-tier online marketplace accounts like RedMart and Amazon.
- Achieve sales targets and drive growth within key eCommerce accounts, including negotiations on terms of sale, pricing, and online promotions.
2) Online Operations:
- Select the right mix of products for online sales based on market demand, target audience preferences, and competitive analysis.
- Collaborate with cross-functional teams to ensure seamless order fulfillment and timely delivery.
- Conduct accurate forecasting, monitor inventory levels, and optimize inventory turnover.
- Ensure eCommerce site optimization for navigation, secure payments, and mobile responsiveness.
- Manage compliance with contractual agreements and legal requirements, including contract renewals and negotiations as needed.
3) Digital Marketing and Social Media
- Plan and execute digital marketing campaigns on various marketplaces accounts and manage corporate website, QB E-commerce site and LinkedIn account.
- Enhance product visibility and sales through optimized product listings, manage on-site content, and develop engaging marketing content to drive customer engagement.
- Utilize UX/UI design and checkout process optimization to enhance customer experience and reduce cart abandonment.
- Utilize various online marketing channels such as SEM, SEO, social media, email marketing, and content marketing to effectively reach target consumers.
- Generate reports on key eCommerce and marketing metrics, present findings to management, and make data-driven recommendations for improvement.
- Coordinate with external vendors, agencies, and partners to execute eCommerce initiatives and marketing campaigns effectively.
4) Brand Management:
- Ensure visually appealing digital assets and brand consistency across all digital touchpoints, including the website, social media platforms and online advertisements.
- Support the team to offer excellent customer service and support to address inquiries, resolve issues and manage loyalty program for owned Ecommerce platform.
Job Requirements:
Education:
- Minimum Diploma holder in Sales & Marketing /Business Development or related discipline.
Skills Required :
- At least 2 years of experience in e-commerce/retail background.
- Strong understanding of digital marketing, ecommerce platforms, order management systems, and fulfillment processes.
- Familiarity with tools like Google Analytics, UX/UI design principles.
- Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing and marketing automation.
- Only Singaporeans may apply.
Behavourial Attributes :
- Tech-savvy and resourceful
- Analytical
- Independent and team player
- Organised and detail-oriented
Hey Rocket Pte. Ltd. (EA 21C0816)
Jun Qiang(Dennis) (R24120142)
