Job Description
The Assistant Service Coordinator provides administrative support to the Service Coordinator and ensure that all service requests are handles efficiently and effectively.
Job Responsibilities
- Answering phone calls and responding to emails from clients and service providers
- Scheduling service appointments and dispatching service technicians
- Assist in purchasing of materials and costing
- Assisting in issuing of quotations, purchase orders, and invoices
- Assisting instrument inventory record and certificate renewal
- Assisting with billing and invoicing for services rendered
- Maintaining accurate records of service requests and work orders
- Coordinating with service providers to ensure timely completion of work
- Communicating with clients to provide updates on service requests and resolve any issues
- Providing general administrative support to the Service Coordinator as needed
- Any other tasks or duties assigned by the Company
Job Requirements
- Min. 2 years of related work experience
- GCE ‘O’ Level or equivalent
- Proficiency in MS Office and other relevant software programs
- Good understanding of maintenance procedures, equipment and tools, as well as knowledge of relevant regulations and safety standards
- Ability to multi task with strong analytical and problem-solving skills
- Ability to work independently and as a part of the team
- Excellent organizational and time management skills
- Excellent communication and interpersonal skills, with the ability to work with clients, vendors, contractors, and other stakeholders
- Strong attention to detail and accuracy
