Job Title
Customer Care Officer (Basic salary + Incentive + Comm)
Occupation
CUSTOMER CARE OFFICER
Job Description & Requirements
novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.
Customer Care Officer
Responsibilities:
- To deliver consistent customer experiences across multiple touch points
- Initiate ways to improve customers' experience
- Handle customers’ service repair requests, enquiries & feedback
- Handle sales enquiries (+ commission)
- Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time
Requirements:
- Min Diploma Level
- Min 1 year in customer service experience
- Possess excellent communication and interpersonal skills
- Good disposition with excellent service aptitude
- Good knowledge in MS Office applications
- Able to work independently or in a team environment
- Able to multi-task and work under minimum supervision
Working Location - North
Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)
We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.
