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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Relation Officer, Showroom @Dhoby Ghaut (12 months) #HHLT
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Customer Relation Officer, Showroom @Dhoby Ghaut (12 months) #HHLT

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Duration: 1 year
Location: Dhoby Ghaut @ Plaza Singapura
Salary: Up to $2.4k

  • Single shift from 10.30am to 9.30pm
  • Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
  • Commit to work 6 public holidays

There will be 1 day weekend off (either Sat or Sun) per month according to roster

Job Description:

Contract Customer Relations Officer (Sales focus)

  • Achieve individual sales and team target
  • Handle all walk-in and phone enquiries from customers
  • Explain product information as well as communicate the use of all products in the most professional and efficient way
  • Perform direct marketing and sales activities to generate sales
  • participate in outdoor sales activities and roadshows
  • Handle counter duties and cashiering
  • Other ad-hoc duties or reassignment if required.

Contract Customer Relations Officer (Sales support/Operations focus)

  • Handle all operational matters and work closely with sales team to ensure fulfilment of sales
  • Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
  • Deliver excellent service to ensure high levels of customer satisfaction
  • Respond to customer complaints and concerns in a professional manner
  • Arrange and update appointments for commercial customers, and liaise with the Commercial team
  • Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
  • Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc

Requirements:

- Diploma/nitec in any field
- Able to commit for one year while working on weekends and public holidays
- Good communication skills, good personality and customer service skills, result-oriented, highly motivated


If interested, please email me at [email protected]

Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

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