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Jobs in Singapore   »   Jobs in Singapore   »   IT Operations Analyst
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IT Operations Analyst

Gocode Pte. Ltd.

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide dinner for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am



Responsibilities:


Shift Work:
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)


Cloud Infrastructure Monitoring:

Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.

Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.


Incident Response in the Cloud Environment:

Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.

Collaborate with cloud service providers to address and resolve platform-specific issues.


Automation for Cloud Management:

Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.


Infrastructure as Code (IaC):

Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.


Security and Compliance for Cloud Services:

Ensure cloud environments adhere to security best practices and compliance requirements.

Participate in security incident response and contribute to the ongoing improvement of cloud security measures.


Documentation for Cloud Configuration:

Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.

Update documentation to reflect changes in cloud-based services.


Collaboration with DevOps and Development Teams:

Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.


Cost Optimization:

Monitor and analyze cloud resource usage to identify opportunities for cost optimization.

Recommend and implement efficiency improvements to optimize cloud spending.


Qualifications:


Education:

Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.


Cloud Platform Proficiency:

Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.

Proficient in using cloud-native monitoring tools and dashboards.


Scripting and Automation (Optional Plus Point):

Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.

Familiarity with Infrastructure as Code (IaC) concepts and tools.


Security and Compliance Knowledge (Optional Plus Point):

Understanding of cloud security principles and best practices.

Knowledge of compliance standards relevant to cloud environments.


Communication:

Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.


Collaboration and Teamwork:

Ability to collaborate effectively with cross-functional teams and external cloud service providers.


Adaptability:

Flexibility to adapt to changes in cloud services, technologies, and industry best practices.


Certifications (Optional):

Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

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