JOB SUMMARY
TradeXpress is a strategic and transformational re-platforming program for Trade finance which globally covers all Documentary and Open Account Trade Products along with Risk Distribution.
As a member of the Trade Product Development team, the Product Owner is responsible for understanding business needs, articulating requirements, developing and sequencing user stories and defects and working with the agile teams to ensure creation of technology products that will help our clients be successful. The Product Owner also plays a key role in collaborating with Product Managers and other stakeholders in identifying concepts such as Minimum Viable Product (MVP), training and documentation requirements, assisting in Beta and usability testing, and user acceptance testing. This position is involved in every stage of bringing new products and features to market on time. The role would involve working with other Product owners leading different streams of the program
Key Responsibilities:
· Documents, prioritizes, and owns Epics, User Stories and Defects.
· Assists the Chief Product Manager with developing the product road-map and vision.
· Assists in the development of the business plans and product requirements for new products and product-based programs
· Supports Product Managers in the rollout and client adoption of new features and products through the following: demonstrations and product expertise, training, development of marketing collateral and messaging, and other associated tasks
· Performs other duties as assigned
· Ensures that the agile Team has clarity on the problem and business value of the solution.
· Validates business processes against the requirements of the business, compliance, and existing system functionality
· Collaborates with all stakeholders (internal and external) to ensure product issues are understood, documented and prioritized appropriately
· Participate in Sprint Planning
· Manages development and delivery against a feature backlog
· Serves as a member of and resource for the development team ensuring that they receive information they need and get adequate feedback on their work
· Participates in, and supports, all software development life-cycle activities, including development, testing, implementation and rollout
· Define and manage backlog, prioritising feature releases in line with the broader roadmap including the S2B NG client journey.
· Be the voice of the customer in the definition of propositions and collaborate with other product owners to converge on a broader coherent proposition.
· Provide insights into product, technology and market trends, pre-empting imminent disruptions and identifying opportunities for acceleration.
· Work with UX and Service Design to gain an understanding of user personas, pain points and journeys
· Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the [TradeXpress LuW team] to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Country / Regional Head of Transaction Banking
· Country / Regional Head of Trade
· Trade Product Management team
· Trade Technology team
· Trade GBS/Operations team
· Trade Straight2Bank NG team (Customer Channel)
· Trade Product Development team
Our Ideal Candidate
· 10 years of work experience in Trade finance products and processes with very good understanding of macro business environment, trends, and competition.
· Experience in large scale transformations/ change management projects preferred.
· Must have previous experience as a Product Owner or Business Lead for technology projects
· Should be able to translate client needs and transition objectives into actionable and process.
· Understanding of the overall digitization tools and technology landscape, current trends and applicability in the business environment
· Ability to co-relate technology to transition, thereby possessing the ability to sell the concept to internal stakeholders
· Ability to respond effectively to change, managing work in a fast-paced matrix environment
· Excellent interpersonal skills to build and maintain productive lasting relationships, even in difficult situations, with diverse people spanning internal/external organizations
· Proven ability to take a step back and look at the macro view to connect the dots between requirements
· Strong stakeholder management skills in engaging senior stakeholders
· Proven ability to perform under high pressure in a dynamic environment
· Ability to present to a large audience with comfort
· Experienced in transitioning from Waterfall to Agile, guiding inexperienced teams as product owner
· Ability to take initiative and work with minimal management oversight
· Ability to work with cross functional teams across business and technology
· Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly-defined timeline.
· Experience in working with technology project teams, from the business perspective, a significant plus
· Experience in Agile tools like ADOs, Confluence and JIRA preferred
· Languages - Fluent in Business Communication, both written and verbal
Role Specific Technical Competencies
· Agile Working Methodology
· Detail oriented with good experience on coming up with user stories, confluence pages and documentation handling experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
