The incumbent oversees IT project management and acts as technical liaison to internal staff, outside vendors, and suppliers for IT issues, activities, development, and maintenance of information systems at Lentor Health.
Scope Of Work
Your essential functions and responsibilities will include but are not limited to:
IT Management
- Responsible for administering and regular maintenance of all existing IT infrastructure such as the network, servers, desktops, laptops, and backups.
- He or she will manage, support, and troubleshoot all hardware and software applications based on all end-user computing systems such as Desktop, Laptop, and handheld devices.
- Maintaining hardware and software inventory records for audit and asset management.
- Installing and configuring computer systems.
- Inputting and tracking IT support cases.
Project Management
- Active participation in IT related projects.
- Assist in gathering and analysing end-user requirements.
- Implement change requests on application enhancements when require.
- Perform UAT, troubleshooting and tests on the required systems to various project stakeholders.
- Provide application support in post implementation and maintenance support for existing systems.
- Monitor project status and prepare project status report to various stakeholders.
- Assist with any other duties related to the IT projects.
Requirements of candidate:
- able to work independently with minimal supervision.
- motivated and customer oriented.
- interested in assuming responsibility for people and projects and can operate autonomously.
- goodmulti-tasker, organized, proactive, and able to deliver on several priorities at the same time.
- open to life-long learning.
- enjoys working in a team where responsibilities may adjust in line with workload and project cycles.
- good analytical and problem-solving skills.
- good communication skills and interpersonal skills.
- ability to coordinate with internal staff and external vendors.
- goodsoft skills and experience managing project teams.
- experience in information systems project management.
- has an understanding of the corporate system architecture and are committed to implementing the corporate IT digital strategy (desirable).
- goodoral and written communication skills in English.
Qualifications
- Diploma or degree in Information Technology or equivalent
- Experience in application testing including designing, implementing cases and reports.
- Knowledge of IT integration within any healthcare system will be a plus.
- Sound knowledge of various Microsoft Productivity Suite
Others:
- 5 days work week
- AWS & performance/variable bonus
- Dental & medical benefits
- Healthcare project work experience an added advantage
