Employer's Information:
Our client is a modern Japanese dining experience located within a prestigious 4-star hotel in Singapore. They are dedicated to offering their guests an exceptional dining journey with a focus on innovative Japanese cuisine complemented by an extensive selection of premium sake and wine.
Job Responsibilities:
- Oversee the restaurant’s daily operations and ensure the highest standards of service are maintained.
- Lead, motivate, and train staff to deliver excellent customer service.
- Plan and manage staff shifts to ensure adequate coverage.
- Create a warm and welcoming atmosphere for a positive guest dining experience.
- Handle customer inquiries and complaints with professionalism and care.
- Implement and uphold strict health and safety protocols.
- Manage inventory levels, order supplies, and oversee the supply chain logistics.
- Drive the business and financial success of the restaurant by controlling costs and managing the budget effectively.
- Develop and implement marketing strategies to attract and retain customers.
- Organize promotional activities and special events.
- Keep accurate records of sales, inventory, and other essential reports.
- Perform additional duties as assigned by management.
Job Requirements:
- Min 2 years experience as an Assistant Restaurant Manager or similar role.
- Strong knowledge and experience with sake and wine, including the ability to explain different types and make recommendations to guests.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Experience in handling customer feedback and resolving issues.
- Familiarity with health and safety regulations within the food and beverage industry.
- A track record of managing budgets, costs, and restaurant operations successfully.
- Creative and innovative thinker in marketing and event planning.
