SUMMARY:
The Advisory Consultant optimizes efforts to service clients in a high quality, cost effective manner for multiple work locations. Directs and controls all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process compliance. Scope of responsibility will be on an expanded geographic territory or national level with a focus on advising the client on talent acquisition and contingent labor best practices. Works under minimal supervision.
GENERAL RESPONSIBILITIES:
• Influences internal buyers or hiring managers regarding their talent acquisition needs.
• Provides consultative support to end users to clarify job responsibilities, skills, and other requirements of specific requisitions.
• Creates custom talent acquisition strategies per requisition based on hiring managers’ talent challenges.
• Works with internal team including Program Managers and Engagement Coordinators/Specialists, to ensure uniform results to the client, suppliers, and candidates.
• Offers subject matter expertise specific to talent acquisition, domain knowledge, industry, contingent labor, etc.
• Provides insight and guidance to Engagement Coordinators regarding requisition supplier distribution and resume shortlisting strategies.
• Guides customers through the management of all stages of requisition activity using VMS technology.
• Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high-quality results.
• Provides adequate oversight, training and leadership to ensure end user community and supplier partnerships reach potential.
• Works with Supplier Partnership Manager to identify any supplier gaps within the program or areas of expanded opportunity for the existing supplier community.
• Establishes, fosters and maintains positive working relationships with Pontoon MSP suppliers through regular phone and in-person contact.
• Manages and coordinates client and supplier community interactions within assigned market area or skill set.
• Assists Program Manager and Supplier Manager to facilitate program Standard Operating Procedures (SOP) training and updates to supplier community on a regular basis to ensure understanding and compliance.
• Communicates program procedural changes and updates to local Pontoon MSP suppliers and client users while providing all procedural updates in a timely manner. Oversees and ensure suppliers appropriately manage employee on-boarding, employee relations issues, orientations, performance reviews, and off-boarding activities.
• Establishes and maintains a proactive, positive working relationship with client end users through regular phone and in-person contact.
• Performs site visits and promotes communication with the client end users within assigned market area or skill set.
• Assists with supplier assessment efforts and updates as needed.
• Participates in special projects and performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
• Skilled in communicating effectively verbally and in writing to include strong documentation skills.
• Ability to establish and maintain effective working relationships and handle difficult conversations.
• Proven track record measured by customer service levels and satisfaction, SLA’s and KPI’s, increased responsibilities, and working relationships with colleagues and management.
• Able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.
• Ability to work independently through proper time management. • Experience in internal or staffing related field with a focus on talent acquisition preferred.
• Ability to apply data and subject matter expertise in a business development or strategic selling capacity.
• Travel is required.
• Proficient with Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook
