TCM Spa Branch Manager
Y TCM HEALTH Pte Ltd
Job Responsibilities:
· Oversee outlets sales and operation
· Lead the Outlet Team in achieving Outlet Sales Target
· Achieve Personal Sales Target
· Support the sales team and ensure that they can meet team's performance KPI
· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc
· Able to train, mentor and coach outlet staff to develop and maximize their performance
· Handle customer enquiries
· Provide professional consultation and advice customers on suitable beauty products and treatments
· Ensure good customer experience and service standard
Job Requirements:
· Proven sales records in beauty industry
· Can do and positive attitude
· Strong leadership skill
· At least 3-5 years of working experience in beauty or Spa industry is required for this position. Eg: Sales Manager/Spa Manager/Beauty Outlet Manager
