*NEW* L1-L2 Desktop Support - up to 4,500 with Bonus ( Rolling Contract)
LOCATION : CBD AND WEST
Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.
We are looking for someone with strong interpersonal and communication skills in English and the following technical skills:
Must
- Minimum of 2+ years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
- Support experience in Windows 7 &10, Mac OSX, patch management, Active Directory, ServiceNow or similar , Office 365 and essential applications such as Microsoft Office.Hands-on experience in desktop, laptop, printer, and scanner configuration.
- L2 level troubleshooting for LAN/WAN/MPLS. Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
- Experience in troubleshooting all office network-related issues, such as switches and WIFI
Others
- Ability to adhere to the organization’s standards, processes, and procedures.
- Good command of English and strong communication skills, both written and interpersonal.
- A team player who can work with minimal supervision and collaborate with heterogeneous teams.
- Good time management and multitasking capabilities.
- Proactive with meticulous attention to detail.
- Willingness to learn, take ownership, and show initiative to achieve desired results.
- Ability to work in a diverse multicultural environment.
- Good to have system migration & office move projects experience
- Hardware support
Anyone with relevant experience is welcome to chat. For more details, please email [email protected].
Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258
