- Monitor call, traffic volume & allocate resources based on situation/requirement
- Gather, monitor, analyze & validate data in reports
- Check and verify drivers' trip forms with deployment
- Attend to customer's enquiries relating to documents for example, delivery receipts and witness/declaration forms
- Planning & development of prime mover driver processing Portnet & Jurong Port online
- Responsible for vehicle maintenance and repair status
- Prepare and check all shipping documents to ensure they are complete and comply with customers to ensure deliveries are fulfiled
- Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
- Prioritize urgent request and deliveries are made on time
- Monitor driver movement to ensure they meet the given KPI
- To standby / handle 24/7 phone (rotation) during operatios
- Handles customer feedbacks, other administraive issues and perform any other duties as required by Transport Manager
- Able to hande huge fleet of Prime Movers and drivers
Qualifications and Education Requirements:
- GCE 'O' Level or Diploma holder on Logistics / Supply Chain Management
- At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
- Good communication skills (both verbal & written) and excellet organizational abilities
- Capable to work independently
- Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
- Capable of ifentifying and suggesting improvements
- Willing to work on 24/7 stand by to answer agent/slient query on supply status
- A team player as we work closely with team members
- Excellent Microsoft Office skills: PowerPoint Presentation, Excel & Word
Company Transport available at Jurong East
