Do you have experience in developing a team to provide impeccable customer experience in fine jewellery sales, and looking for career growth in a leadership position? Carrie K. jewellery is growing fast and we are looking for talent who have what it takes to grow with us.
We are an award winning Singapore fine jewellery brand that creates meaningful, personalizable, wearable wishes for engagements, weddings and milestones. The Carrie K. family consists of a team of ten passionate, entrepreneurial, can-do spirits who are unafraid to challenge themselves. Are you one of them?
How will you make a positive impact?
- Lead the Sales team to achieve sales targets by delivering exceptional omni-channel customer experience the Carrie K. way, both in-store and on-line, across our ready-to-wear, customization and bespoke Jewellery
- Manage, track, report, analyze sales & sell through to deliver on monthly targets
- Identify and solve Client’s pain points proactively and professionally
- Train and develop your team to have exceptional people skills to build long term client relationships, product knowledge & professional sales skills
- Consistently gets positive Client reviews and referrals through impeccable Client service and a warm welcoming experience
- Proactively identify the strengths of your team and roster team to anticipate the needs of the business to achieve desired outcome
- Ensure sales operation is administered in an organized and accurate manner
- Project manage ad-hoc events with the team
- Manage the day-to-day store inventory process to ensure zero stock loss and efficient stock turn
Who you are. You….
- Love jewellery that can be personalized to tells meaningful stories
- Share Carrie K.’s values of Curiousity, Can-do Team Spirit, Thoughtfulness, Integrity & Impeccability
- Are a strong leader with at least 1 years’ experience in a leadership role. And will confidently bring out the best in their team to drive the team’s individual success as well as that of Carrie K.
An ideal candidate will have:
- A minimum of 1 years’ experience in managing at least 1 sales assistant
- At least 3 years experience in fine jewellery sales
- Possess knowledge of Diamonds, Coloured gemstones and precious metals
- Experience in selling customized and bespoke jewellery will be an advantage
- Experience within a KPI driven environment and understand how to drive these for ongoing growth and success.
- Ability to work with POS systems, Microsoft applications, CRM and portable devices.
- Ability to prioritise team management, client needs and store management.
- Experience in recruitment, onboarding, and training of all new team members.
- Conducting performance reviews and upskilling team.
- Strong verbal and written communications skills.
- Experience in executing visual merchandising to brand standard
We offer a competitive rewards package that includes:
- Attractive Commission/Incentive
- Customized training & personal development plan
- Career advancement
- Medical Insurance coverage
- Generous staff discount on all Carrie K. Jewellery
- 5 day work week from 10am to 7.30pm in a amazing work environment and team culture
www.CarrieKRocks.com
IG: @CarrieK_Rocks
