Technical skills (Required - Mandatory)
- ServityITSM ( inclusive of Asset & Configuration Management) , Integrations, SaaS, Open Source solutions
- Prefer ServiceNow Implementation Specialist Certifications
- Expert Proficiency of working with Servity platform for Global Customers
- Design Frameworks and Methodologies; Non Functional Requirements
- Architecture definition, design and development tools
- Scripting, COTS , TMF standards like SID, eTOM, TAM
- Catalog Development, UI Scripting
- Service Now Implementation Specialist, ITIL V3 preferred