Responsibilities:
Endpoint Management Leadership:Lead a team of ICT professionals, providing mentorship and technical expertise in endpoint management.
Develop and communicate a clear vision and strategy for endpoint management aligned with business goals.
leader of Endpoint Project, use the project management skills to implement Endpoint projects.
Endpoint Infrastructure Management:Design, implement, and maintain global endpoint management systems and infrastructure.
Ensure the security, reliability, and scalability of endpoint devices, including desktops, laptops, mobile devices, and peripherals.
Endpoint Security:Oversee the implementation of security measures to protect endpoints against cyber threats, including malware, viruses, and data breaches.
Monitor security vulnerabilities and apply patches and updates as necessary.
Endpoint Automation:Drive automation initiatives to streamline endpoint provisioning, configuration, and management processes.
Optimize software distribution, remote troubleshooting, and patch management.
Policy and Compliance:Develop and enforce endpoint management policies and procedures to maintain compliance with industry standards and regulations.
Conduct regular audits and assessments to ensure policy adherence.
Vendor and Resource Management:Collaborate with vendors and manage vendor relationships for endpoint management tools and software.
Ensure efficient resource allocation and budget management within the endpoint management team.
Documentation and Training:Create and maintain comprehensive documentation for endpoint management processes and procedures.
Provide training and knowledge transfer to team members and end-users.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 8 years of experience in IT, with at least 5 years specializing in endpoint management and infrastructure.
PMP or equivalent certification is highly desirable.
Proven experience in managing and leading a team of IT professionals.
Strong knowledge of endpoint management solutions, such as Microsoft Intune, Microsoft Endpoint Configuration Manager(MECM), or similar platforms.
Expertise in endpoint security, patch management, and vulnerability assessment.
Proficiency in scripting and automation tools (e.g., PowerShell).
In-depth understanding of IT policies, compliance, and regulatory requirements.
Excellent communication and interpersonal skills for collaboration with cross-functional teams and Vendor Management is a MUST.
Language Proficiency : Fluent in written and verbal English and Mandarin is MUST.
IT certifications (e.g., Microsoft Certified: Endpoint Manager, Certified Information Systems Security Professional (CISSP), ITIL are preferred.
Strong problem-solving and critical-thinking abilities to address complex endpoint issues.
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