- Responsible for ensuring and maintaining high level of customer satisfaction and attend to customer issues promptly, to provide excellent service standards at all times, and to ensure courteous and efficient service to the customers.
- To prepare the cafeteria outlet for daily operations. This includes but is not limited to the following: Prepare counter area, food displays, serving utensils and cutleries are properly placed and available to the customers at all times; Ensure condiments are refilled; Perform all other preparation tasks (e.g. prepare beverages, fruits, vegetables and serving points); Perform general housekeeping and cleaning duties.
- Dish out and serve food in the assigned plates and approved portions.
- Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchen staff are running out of items, etc.)
- To perform the cashiering role which includes ensuring correct items are keyed into the POS system, collection of payment and to return change or credit card to the customers.
- Responsible for the cleaning of dining utensils and kitchen utensils on site.
- Be proactive and vigilant in service.
- Interact with customers in a pleasant and calm manner.
- Comply with hygiene and sanitation regulations and safety standards at all times.
- To comply with grooming and appearance standards at all times.
- Any other appropriate duties and responsibilities as assigned.
Job Requirements
- Prior F&B experience would be preferred.
- Trustworthy and able to be a good team player.
