Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.
Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)
Work Location: Clarke Quay/Novena (Work In Office)
- Conduct survey interviews via outbound calls (in the first 2 months) and field visits to collect timely and reliable data for national statistical information
- Reach out to the respondents to assist them to complete the survey
- Schedule interview appointments with respondents
- Compile, record, input survey returns and data accurately into the system
- Conduct verification to ensure completeness and accuracy of data collected
- Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
- Explain survey objectives to respondent
- Interpret survey questions to help respondents’ comprehension
- Respond to queries from respondents in a professional manner
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
Job Requirements:
- Only Singaporean
- Communications Skills | Microsoft Excel | Travel in Singapore for face-to-face surveys
- Selected candidates are required to complete the training course and passed the tests based on the given criteria
- Experience with Key Performance Indicators (KPIs) preferred
- Willing and able to persuade respondents to participate in surveys
- Excellent customer service skills - Focus on quality and customer service
- Excellent interpersonal skills
- Excellent problem solving and negotiation skills
- Able to work in high pressure, stressful situations
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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