Who We Are
At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.
Job Responsibilities
· To handle a call list managing 750 vehicles in the account (Monthly).
· Schedule timely vehicle maintenance and updating in the call list.
· Make service appointment in the management system.
· Assigned weekly duties to make N-1 day driver confirmation’s turn up.
· Handle driver enquiries and rendered assistance over the call.
· Liaise with driver to have the vehicle upholstery replaced at vendor’s premises.
· Keep track of vehicle/s which are due for statutory inspection.
· To update fleet customer on vehicle inspection pass/fail rate.
· Other admin duties as and when required by his superior.
Job Requirements
· Preferable 3-5 years of working experience in automotive industry or related industries/ in the call centre support command operations. Able to start work immediately would be an added advantage.
· Proficient in MS Office Tools (e.g Excel, Word).
· Team Player; Meticulous to the details; attentive to driver’s request.
· Ability to understand simple mandarin to handle Chinese speaking driver partner would be an added advantage.
· Comfortable with working 5.25 days’ work week, Alternate Saturday.
