Responsibilities:
- System Maintenance and Administration: Managing the organization's IT infrastructure, including hardware, software, networks, databases, and other technology systems.
- Security Management: Implementing and maintaining security protocols to protect the organization's data and systems from cyber threats, breaches, and unauthorized access.
- Strategic Planning: Developing and implementing IT strategies aligned with the organization's goals and objectives, including budgeting, resource allocation, and project planning.
- Team Leadership: Supervising and leading a team of IT professionals, including systems administrators, network engineers, and support staff.
- Troubleshooting and Support: Providing technical support and troubleshooting assistance to users and resolving IT-related issues promptly.
- Vendor Management: Evaluating and managing relationships with external vendors, service providers, and contractors for IT products and services.
- Compliance and Governance: Ensuring compliance with relevant regulations, standards, and industry best practices related to data privacy, security, and IT governance.
Qualifications:
- Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Some positions may prefer or require a master's degree or relevant certifications. or equivland experiance
- Experience: Several years of experience in IT management or related roles, with a strong background in system administration, network management, and project management.
- Technical Skills: Proficiency in IT infrastructure technologies such as servers, networks, operating systems, databases, and cybersecurity. Familiarity with cloud computing, virtualization, and enterprise software systems is also beneficial.
- Leadership Abilities: Strong leadership, communication, and interpersonal skills are essential for managing teams, collaborating with other departments, and effectively communicating technical concepts to non-technical stakeholders.
- Problem-Solving Skills: The ability to analyze complex technical problems, develop innovative solutions, and make strategic decisions to improve IT operations and efficiency.
- Business Acumen: Understanding of business processes, goals, and industry trends to align IT initiatives with the organization's strategic objectives and drive business value.