Technical Support Engineer | Salary Up to $3500 | Bukit Merah | 5 days
Technical Support Engineer
Salary: $2500 - $3500
Location: Bukit Merah
5 days
Job Description - Desktop support in enduser environment - Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support. - Taking ownership of customer issues reported and tracking them through resolution - Responding in a timely manner to service issues and requests - Liaise with third party vendors to coordinate client issues on specific services. - Liaise with product manufacturers for problem escalation and resolution. - Support company for project implementation activities. - Assist in helpdesk support as and when necessary Job Requirements: - Diploma / Degree in Computer Studies, Information System or related course - Ability to quickly understand technical concepts. - An excellent problem solver with strong analytical skills - Excellent end user support and communication skills. - Able to join in short notice or immediately is an advantage
EA Name : MANPOWER ACCESS PTE LTD
EA License No : 13C6854
EA Personnel Name : Chong Wei Ley
EA Personnel Registration No : R22108644
