The Role
· Responsible for achieving customer satisfaction, sales and profit target for the store
· Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
· Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
· Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
· Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
· Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales
· Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly
· Provide appropriate coaching and support to the team to develop a high-performance team
· Any other adhoc duties as per assigned
· Willing to stand for long hours and enjoy interacting with customers
· Physical fit to carry 10-15 kg products
· At least 2 years managerial experience in the Retail industry
