Duties and responsibilities
- Provide technical support services to customers locally and overseas via remote access software (desktops, laptops, printers, network peripherals and applications).
- Install, configure, administer & maintain IT equipment (desktops, laptops, printers and network peripherals).
- Support/troubleshooting and diagnosing hardware or software issues.
- Follow through on an installation task from beginning to end.
- Check to ensure the new setup and installations are working properly.
- Opportunities to help out in technical projects.
- Documentation and server maintenance reporting.
Requirements:
- ITE Cert in IT or related field with at least 1 year of related experience.
- Good technical, analytical and troubleshooting skills and must be a fast learner.
- Strong customer-oriented attitude.
- Working knowledge in Windows 10, Office 2013, 2016, 2019, AWS, and Azure AD concepts. Basic computer parts knowledge, joining computers to domains and configuring emails using Outlook and other mail clients.
- Enjoy working in a dynamic team and must be a team player.
- Able to work independently in a fast pace and stressful environment.
- Able to start work immediately or short notice period.
- Enjoy working in a corporate culture that is highly productive with a flexible working environment and work-life balance.
- Required to travel around Singapore.
- On-job-training provided.
- Open to Singaporeans.
