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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Patient Service Officer (4-Month Maternity Cover)
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Patient Service Officer (4-Month Maternity Cover)

Thomson Medical Pte. Ltd.

Job description


Patient Service Officer Maternity Cover from 1 Mar 2024 to 30 Jun 2024 (4-month contract) needed.


  • Responsible for the effective management and operation of Patients’ Registration counters including billings, financial counselling and collection matters.
  • Process, respond to requests and handles all general enquiries & feedbacks received from patients
  • Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
  • Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.

Job Requirement


  • At least 1 years' experience in a customer service role preferably in a hospital environment
  • Pleasant personality and service oriented
  • Good interpersonal, communication and leadership skills
  • Team player
  • 5 days work week (Any 5 days in the week which including Weekends & PHs)
  • Working hours:

Shift 1 : 7:00am to 4:30pm ; or

Shift 2: 10:00 am to 7:30pm; or

shift 3: 12pm to 9:30pm

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