Responsibilities:
- Manage day to day operations which includes dedicated and multi-client customers onsite to meet customers’ business requirement.
- Responsible for the Profit and Loss of the operations and implement cost optimization program to reduce cost and improve profitability (e.g. Kaizen, LEAN etc.)
- To lead a team to manage daily logistics operations in aspect of manpower, process, system, service quality, resource optimization, cost management and related planning that delivers excellent service quality to our customers.
- To develop and maintain excellent rapport with customers and their stakeholders.
- To apply systematic problem-solving techniques to resolve issues and provide prompt response with root cause, corrective and preventive action/measures to customer complaint.
- To ensure SOP and WI are developed, documented, and trained to all staff and proper maintenance are done for all changes.
- To conduct SOP performance reviews, coaching and mentoring, weekly communication/meeting and addressing disciplinary matters with appropriate course of action.
- To analyse and plan training and development for all employees (include succession planning).
- To set objectives to ensure effective inventory management through regular cycle count and stock take to achieve consistent levels of inventory accuracy that meet and exceed KPI targets.
- To prepare and conduct Operational Review with Customers
- To ensure accurate and timely billing to our customers.
Requirements:
- At least 5 years of experience in logistics/warehousing/supply chain and people and resource management/leadership role.
- Diploma in Supply Chain and or Warehousing and Logistics
- Competent in root cause analysis, identification, and delivery of solutions for service failures.
- Good communication and problem-solving skills
- Excellent in Microsoft Excel (Advanced level including V-lookup, Pivot etc), PowerPoint, and Word
- Relevant experience in Kaizen and Quality Improvement Program
- Proficient in Warehouse and Inventory Management Applications\
Working Location:
30 TUAS AVE 13, S(638996)
Offical Working Hours
Monday – Friday: 08:30 am to 06:00 pm
