We are seeking a dynamic and experienced Technology, Data & Analytics Manager to lead our organization's technological endeavours and drive data-driven decision-making. In this pivotal role, you will oversee a broad spectrum of responsibilities, ensuring the seamless operation and optimization of our systems. The ideal candidate will exhibit strong leadership skills, technical expertise, and a strategic mindset to contribute to our company's continued growth.
Systems Management: Be the Go-To Expert:
• Expert Leadership: Serve as the primary point of contact for all matters related to systems, offering expertise and solutions to address user concerns.
• Issue Resolution: Oversee and promptly address issues reported on various platforms, ensuring efficient problem resolution.
• Seamless Integration: Collaborate with vendors to address integration challenges, fostering seamless system operation and reliability across systems used in the company.
• Billing Management: Manage billings related to systems and address related inquiries.
Strategic Planning and Collaboration:
• Representation in Planning Cycles: Represent the company in planning cycles, actively contributing insights to improve systems and programming targets on the digital analytics platform.
• Stakeholder Collaboration: Collaborate with stakeholders to enhance systems processes, ensuring alignment with overall business objectives.
• Continuous Improvement: Constantly explore opportunities to enhance systems, explore new tools in the market focusing on improving the efficiency and experience of users.
• Training for Users: Provide technical training to a large audience from the user's perspective.
Data Analysis:
• In-Depth Performance Analysis: Analyse performance trends for sharing insights during company-wide meetings.
• Predictive Sales Analysis: Utilize predictive analysis techniques to forecast sales.
• Business Development Support through Data Analysis: Use data analysis to comprehend market trends and inform business development initiatives.
• Automate Reports with PowerBI: Conceptualize, run, and automate reports using PowerBI to provide valuable insights for strategic decision-making.
People Management:
- Mentor and Coach Data & Systems Team: Foster a collaborative environment, ensuring successful project execution, maintaining smooth systems operations, and Business As Usual (BAU), while tracking task progress, priorities, and ensuring successful completion.
- Team Oversight: Oversee the IT Service Management vendor team, ensuring operational excellence and coordination during major company events.
- Vendor Collaboration: Collaborate with vendors on maintenance, new products, and explore opportunities for system improvements.
Personal Requirements:
- Minimum 5 years experience.
- Technology-related degree.
- Can be adaptable in a multi-faceted role.
- Experience working in a small to medium-sized company is ideal.
- Experience mentoring a teammate.
- Excellent communication skills.
What is in it for you:
- Competitive Salary: SGD 4-6k
- Gym/Wellness Allowance
- Health/Dental Insurance
- Working for a company that is passionate about their employees' personal growth.
About EBC
Established in 2005 Ethos BeathChapman are a global executive search firm with a presence in Australia, Asia and EMEA and is part of the highly capitalised Will Group which is listed on the Tokyo stock exchange.
Passionate about staying innovative, we embrace progressive ways of working and new technologies, and adopt an agile mindset to deliver market leading executive recruitment solutions.
We provide solutions across Financial Services, Fintech & Technology, Legal, Commercial and Life Sciences - our vision is to connect the world’s exceptional companies to exceptional people.
