Job Description:
- Responsible for IT Infrastructure setup, maintenance and operations
- Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
- Ensure security of data, network access and backup systems
- Good knowledge in network and servers security and problem solving
- Develop, implement and coordinate systems, policies and procedures
- Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
- Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
- Provide advice and recommendations to management on process and techniques for improved work operations
- Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively
Requirements:
- NITEC/ Diploma in Information Technology or equivalent
- Strong technical and analytical skills
- Basic networking skill preferably able to setup and troubleshoot
- Able to plan and work independently with minimal supervision
- Positive attitude towards learning and performing hands-on technical work
- 2 to 3 years of support experience in manufacturing sector would be an advantage
