• Second level check or review to ensure accuracy of grant application and/or grant claim
• Review and ensure reports are submitted on time.
• Identify process(es) and/or system(s) gaps and to enhance operation processes to improve productivity and accuracy.
• Implement and monitor the OJT to newly joined staff.
• Disseminate updated information from Client to team members.
• Provide guidance to team members.
• Manage the daily operations of the team and performance of the team members, assist Project Manager (PM) in monitoring the fulfilment of KPIs and SLAs
• Review and ensure reports are submitted on time
• Identify process(es) and/or system(s) gaps and assist PM in strategizing ways to enhance operation processes to improve productivity and accuracy.
• Possess a minimum of a diploma with no less than 3 years of supervisory experience in finance functions, payment processing, applications and claims processing. (Prefers in Degree in Business Administration, Accounting, Finance or equivalent)
• Experience in public sector grants and claims processing would be an advantage
• A strong team player with good supervisory, people management and communications skills
• Strong problem solving and critical thinking skills
• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders
• Proficient in Microsoft Word, Excel and PowerPoint
