1. Job Description:
• Support the implementation of the Operation & Procedures Framework.
• Assist in operation updates, implementation, and training.
• Provide project management support through assisting in the development and
management of project charter, timeline, and progress tracking.
• Implement and improve processes, systems, tools, and best practices to optimize
operational efficiency and effectiveness.
• Work closely with a cross-section of functions such as Client internal ITon multiple
projects ranging from system implementations, and process workflow reviews.
• Create process documentation/workflows, knowledge articles, and self-service guidance.
• Collect and document business requirements for process improvement efforts.
• Facilitate process workflow modeling to collaborate on process improvements,
automation capabilities, and clearly defined end-to-end use cases.
• Review information and trends to ensure that the output of processes is achieving the
desired results.
• Conduct maturity assessments against the process activities to highlight areas of
improvement or concerns.
• Identify issues and risks.
• Bring inconsistencies and problems to the attention of management.
• Participate in problem resolution.
• Extract reports and provide a high-level analysis of data for review.
• Drive CI initiatives with operation team with the estimated saving.
• Will be part of Operation team and report directly to Senior Logistics Manager.
2. Requirements:
• Bachelor’s degree or equivalent, with at least 3 years’ experience in Lean Six Sigma
• Project Management, Business Analysis or Process Improvement skills such as Six
Sigma, Lean or Quality Assurance
• Hands-on experience and knowledge in managing change initiatives that redesign,
improve existing processes and gain efficiencies.
• Ability to prioritize tasks and meet deadlines with minimum supervision.
• Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)
• Proficiency in process mapping tools & Lean Methodlogy
• Proficiency in data analysis tools and software, such as Excel Macros, Power BI
• Strong project management skills to help coordinate project implementation.
Analytical Skills:
• Strong analytical and problem-solving skills.
• Ability to collect, organize, analyze, and interpret data and processes.
• Attention to detail and accuracy.
Communication Skills:
• Ability to present and explain analysis findings and recommendations in a clear and
concise manner using PowerPoint slides, reports, dashboards, charts, graphs, etc.
• Ability to communicate effectively with both technical and non-technical audiences
across different levels of the organization.
