JOB SUMMARY:
Responsible for the overall sales target and end to end sales cycle of the assigned solutions, within assigned territory. This role is responsible for achieving annual company objectives and strategic account objectives while ensuring the focus on customers with high-value and strategic growth opportunities.
KEY RESPONSIBILITIES:
- Manages the end to end sales cycle within the assigned solutions and territory/ies, and ensures overall targets are met.
- Leads the end to end opportunity development efforts that best address customer requirements, while coordinating the involvement of all necessary company resources.
- Manages and monitors new business pitches / presentations and conducts effective on-boarding of new clients.
- Scopes different companies in various industries, understanding their operations and business needs.
- Proactively assesses, clarifies and validates customer needs on an on-going basis.
- Manages the end to end customer lifecycle and ensures customer retention and growth with existing clients.
- Understands the demands of the assigned industry and knows the products that best fit the needs of the industry.
- Crafts programs/initiatives and strategies to attain the assigned sales target.
- Manages the progression, conversion and reporting of all leads passed on to his/her assigned team/industry.
- Acts as the subject matter expert and coach / mentor other team members as required.
- Maintains and updates client records and updates, news and changes.
- Communicates, monitors and ensures proper billing and accreditation procedures.
- Works closely with Practice Team/s to ensure customer satisfaction and problem resolution.
- Manages all sales-related reports including but not limited to pipeline, funnel, sales, opportunities, and the like.
KEY QUALIFICATIONS
REQUIRED KNOWLEDGE AND SKILLS
- Sales process and lifecycle knowledge
- Strategic thinking and execution
- Executive presentation skills and negotiation skills
- Knowledge in IT solutions and keeps oneself abreast with the latest digital trends and innovations
- Communicates and expresses thoughts clearly, is organized and systematic; exudes confidence in projecting ideas and has presence of mind (both verbal and written).
- Demonstrates the ability to manage stakeholders, and engage and build a good relationship with individuals providing the most impact on their work.
- Upholds integrity in all dealings and projects.
- Accountable, yet works in collaboration and teamwork with others
- Manages time well, able to balance multiple concurrent projects and competing priorities
- Solve problems quickly and work independently
- Ability to do independent work; commitment to excellence
- Has great attention to detail
EDUCATIONAL BACKGROUND
- A degree in any business-related course
PREVIOUS WORK EXPERIENCE
- Must have at least three (3) years of experience in a similar position, working for an IT services and solutions company.
- Must have a proven track record in sales in a B2B industry.
- Experience in channel sales preferred.
- ERP and Netsuite experience preferred.
This role is eligible for variable pay (sales commissions).
