- Handle travel reservation (Eg. Tour packages / Cruise / Accommodation / Air Ticket etc.. ) and queries for customer timely
- Provide information, advice, plan itineraries, and make arrangements
- Provide recommendation for destination(s), modes of transportation, travel dates, costs and accommodations base on customers’ requests & interests
- Provide information on travel visa & insurance
- Prepare and update of promotional & display materials
- Liaise with the hotel, land and transportation operators for travel arrangement
- Handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer support
- Ensure all data are entered timely and accurately into the reservation system
- Prepare & submit regular operational related report
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