- arranging displays of jewellery, clocks, watches and silverware in the shop.
- discussing what the customer wants and choosing suitable items.
- arranging different methods of payment: cash, credit and debit cards or by instalments.
- gift wrapping items purchased.
- examining pieces of jewellery and quoting a value.
- Maintain counter standards including replenishment and presentation the general appearance and cleanliness of department
- Maintain floor standards including replenishment and presentation the general appearance and cleanliness of department
- Demonstrates the ability to highlight the features and benefits of merchandise in their area
- Maximizes personal and departmental jewelry and watch sales performance by providing a positive shopping experience for customers
- Assists customers with jewelry transactions of all types, including sales, trade-ups, returns special orders, and layaways
- Develops and maintains jewelry and watch product knowledge, to include attendance at specific training on watches, gold, silver, color stones, pearls, and diamonds
- Actively supports the integrity of Exchange information systems
- Displays a high degree of professionalism, both visually and verbally, at all times on the sales floor and when speaking on the phone
- Becomes familiar with commercial sector retail store sales events, merchandising practices, Implements "best practices" as feasible
- Offering outstanding customer service
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