Job Description: As a Service Crew member at our F&B store, you will play a key role in ensuring a positive dining experience for our customers. Your primary responsibilities will revolve around providing excellent customer service, preparing and serving food and beverages, and maintaining cleanliness and hygiene standards within the store. You will work closely with other team members to uphold operational efficiency and contribute to the overall success of the store.
Key Responsibilities:
- Greet customers warmly and assist them in placing orders.
- Handle cash and card transactions accurately and efficiently.
- Clean and sanitize dining areas, including tables, chairs, and countertops, to ensure a clean and welcoming environment for customers.
- Maintain cleanliness and organization in the hall area.
- Restock inventory and supplies as needed to support smooth operations.
- Follow all food safety and hygiene protocols to ensure compliance with health regulations.
- Collaborate with team members to coordinate order preparation and delivery during peak hours.
- Address customer inquiries, concerns, and feedback in a professional and courteous manner.
Scope:
- Provide prompt and friendly customer service.
- Efficiently process food and beverage orders.
- Maintain cleanliness and hygiene standards.
- Support team members in daily operations.
- Uphold food safety and hygiene protocols.
- Contribute to a positive and welcoming atmosphere for customers.
Join our team and be a part of delivering exceptional service and delicious food to our valued customers!
