About the role
Are you ready to embark on an exciting journey into the world of fashionable eyewear? As a Visionary Eyewear Store Manager, you will be at the forefront of style and functionality, helping individuals find the perfect pair of glasses that not only enhance their vision but also make a bold fashion statement and enabling store employees the same!
Why join Us:
- Comprehensive Medical Coverage.
- Enjoy Employee benefits and perks all year long.
- Exhilarating career growth opportunities.
- Be part of an exciting and unique culture.
- Attractive monthly incentive package
Responsibilitie
- Store Operations: Managing all aspects of store operations, including opening and closing procedures, cash handling, inventory management, and maintaining store cleanliness and organization.
- Sales and Profitability: Achieve sales targets,monitoring performance, and implementing strategies to achieve sales goals. Analyzing sales data and identifying opportunities for growth. Monitoring expenses and proposing cost controlmeasures to maximizeprofitability.
- Staff Management: Implement training programs, and supervising store staff. Settingperformance expectations and providing ongoingfeedback. Scheduling shifts and managing payroll. Motivating and engagingemployees to ensure a high level of customer service.
- Customer Service: Ensuringexceptional customer servicestandards are met by the store staff. Handling customer inquiries, complaints, and resolving any issues that may arise. Creating a positive shopping experience for customers and building customerloyalty.
- Merchandising and VisualPresentation: Overseeing productplacement and visual displays to optimize sales and create an appealing shopping environment as per company policy.
- Marketing and Promotions: Collaborating with the marketing team to implement marketing campaigns and promotional activities. Monitoring the effectiveness of marketing initiatives and providing feedback to Cluster Manager.
- Safety and Security: Ensuring compliance with safety and security procedures. Implementing loss prevention measuresto minimize theftand protect companyassets.
- Store Policies and Procedures: Enforcing company policies and procedures. Keepingup to date with industrytrends and implementing best practices to enhance store operations
- Relationship Management: Buildingand maintaining positiverelationships with customers, suppliers, and vendors. Collaborating with other departments, such as human resources, to ensure effective communication and coordination.
Requirements:
- Education and Experience: Minimum GCE O’levelor equivalent required; a degree in business or retail management is preferred. Previous experience in retail, such as assistant manager or supervisor roles, is highly desirable.
- Retail Knowledge and Skills: Minimum5 years in retail industrywith minimum 3 years in the StoreManager role. Understanding of retail operations, sales techniques, merchandising, and customer service principles. Familiarity with inventory management and retail software.
- Leadership and Management Skills: Ability to effectively manage and motivate a team, provideclear communication and feedback, delegatetasks, and solveproblems.
- Sales and Business Acumen: Proven track record in achieving sales targets, analyzing sales data, and implementing strategies for growth. Financial management skillsand knowledge of budgeting and profitability analysis.
- Customer Service Focus:Commitment to exceptional customer service, handling inquiries and complaints, and building customerrelationships.
- Organizational and Time Management Skills:Strong organizational skillsto manage store operations, inventory, and staff scheduling. Ability to prioritize tasks and meet deadlines.
- Problem-Solving and Decision-Making Abilities: Ability to identify and resolve issues,think critically, and make sound decisions.
- Flexibility and Adaptability: Willingness to work flexible hours,including weekends and holidays. Adaptability to changing circumstances and multitasking effectively.
Interested candidates please to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22110690 Chai Zhenyi
