- Provide day-to-day operation support like system maintenance, production incidents and other activities such project go-live or disaster recovery exercise
- Manage issues with data quality (including missing/duplicate/rejected messages) and liaise with source system vendors to rectify
- Develop and maintain system documentations for all supported applications and their interfaces with infrastructure for operations purposes
- Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline
- Collaborate and coordinate with other teams for regular review such as user access reviews or business continuity (BCP) exercises
Requirement:
- Possess a Bachelor Degree in Computer Science, Information Technology or related degree;
- At least 5 to 8 years’ experience in Service Delivery related to application operations and process management
- Self-motivated, driven, a good team player and strong ability to multi-task
- Excellent verbal, written communication and interpersonal skills
Please click "Apply Now" should you be interested to proceed with the job application.
Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.
Morgan McKinley Pte Ltd
EA Licence No: 11C5502
EAP Registration No: R1876670