About the Company
Our client is a leading consumer electronics company, specializing in innovative kitchen appliances and home solutions.
Job Title:
Customer Care Specialist
Responsibilities:
Handle inbound and outbound calls, as well as emails, addressing general inquiries, complaints, service requests, and troubleshooting.
Manage daily cash collection and coordinate technical service appointments.
Collaborate with internal departments and external parties to ensure timely customer responses.
Perform administrative tasks including preparing quotations and processing bills.
Proficient in MS Office.
Undertake other assigned ad-hoc duties.
Requirements:
Minimum GCE 'O' levels & above.
2+ years of experience in Customer Service.
Proficiency in MS Office.
Ability to work independently with strong organizational skills.
A team player mindset.
Additional Information:
5.5 days work week: Mon-Fri (8:30 am to 5:30 pm), Sat (8:30 am to 12:30 pm).
Location in the East, Payer Lebar
Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:
Email: [email protected]
Personal Data Protection Statement for Job Applicants:
Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.
Thank You!
We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.
FSK advisory Pte Ltd | MOM EA Licence: 15C7414
UEN: 201419265D
