Job Specifications:
1. To carry out receptionist duties
2. To conduct intake for Community Services clients
3. To provide administrative support to Community Services department
4. To support the Deafblind programme and other events of SADeaf
Job Description
1. Social Work-related duties:
- To conduct intake for all clients seeking assistance from Community Services.
- To refer clients to SW/CM after intake.
- To prepare case files for clients and keep case files for discharged clients.
- To support the social worker/case manager in intervention sessions, and conducting home and job-site visits.
- To liaise with companies and clients/members for events / workshops, and employment support.
- To assist in sourcing and developing resources for Deafblind programme.
- To source and develop resources for online/physical training and workshops to benefit the Deaf, Hard of Hearing and DeafBlind community.
- To support in outreach and raising awareness and any events or programmes organised by Community Services or SADeaf, as necessary.
2. Administrative-related duties:
- To conduct reception duties by attending to calls, messages, visitors and emails.
- To provide first response to all general enquiries and direct them to the respective department or staff-in-charge accordingly.
- To process Client Card for clients.
- To process payments made by clients.
- To receive letters and couriers.
- To handle media publicity content, and design social media and communication posts.
- To do data entry and other administrative tasks.
- To support the Senior Case Manager/Senior Social Worker in the administrative duties.
3. Any other lawful and reasonable duties as assigned by the Supervisor.
Requirements:
- Minimum Diploma with 1-3 years of relevant working experience in the social service sector. Entry level candidates are welcome to apply.
- Preferably candidate with Diploma in community and social services (or any other equivalent or higher certification)
- Good communication and interpersonal skills.
- Experience and background in working or volunteering with the Deaf community is an advantage
- Ideally with knowledge of Sign Language, preferably Singapore Sign Language (SgSL)
- Possess strong planning, organizational and analytical skills
- Tech-savvy, innovative, and meticulous; must be comfortable and proficient in working with digital tools (Microsoft office suite and Google Drive products).
- Able and willing to work on weekends, weeknights, holidays, and outside office hours, if needed.
Only Singaporeans need apply.
Only shortlisted applicants will be notified.
