COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- Manage pre- and post-course administrative matters for each new programme to ensure smooth execution and running of all programmes.
- Assist in managing training registration and course implementation and administration workflows while ensuring constant review and improvement of the respective workflows.
- Perform daily transaction in the Training Partners Gateway and Training Management System.
- Liaise with trainers and partners to create and update teaching resources on the Learning Management System prior to the start of the class and during class itself.
- Collate and analyse course evaluation results to evaluate the effectiveness of training programs to determine whether they met their objectives.
- Identify, analyse, and monitor issues that affect quality of courses and trainers.
- Provide operational insights to achieve key performance indicators.
- Utilise participants information from data and research to understand trends and opportunities.
QUALIFICATIONS
- Diploma with at least 3 years of relevant experience in training institutions or relevant area.
- IT-savvy and proficient in Office 365.
- Proficient in using Training Partners Gateway and Training Management Ssystem portal is an added advantage.
- Have an eye for detail, multi-tasking and fast-paced working environment.
- A driven individual with strong creative, analytical and interpersonal skills along with a high degree of personal and professional integrity.
- A resourceful style with the ability to work independently, take initiative and manage multiple tasks and projects as well as to be a team player who is eager to collaborate with others.
https://academy.smu.edu.sg/overview
OTHER INFORMATION#LI-LK1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
