IT Support Junior Engineer
Working hours: Mon – Fri (8.30am - 5.30pm)
Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).
Skills & Capabilities:
· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.
· Knowledgeable and experienced in supporting Microsoft windows & office suite.
· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.
· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)
· Analytical and problem-solving abilities with keen attention to detail
· Strong customer service orientation
· Strong verbal and written communication skills
· Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.
Expected Qualification & Work Experience:
· Diploma or equivalent professional education in Information Technology or related
· 2-4 years of related working experience
Transport Detail:
There will be company shuttles bus from Jurong East MRT station to both sites.
