Job Title: Account Manager
Location: 970 Toa Payoh North, #03-06/07/08, Singapore 318992
Job Type: Full-time
About Willowmore:
We are a centrally located start-up technology company, specialising in Smart Access Digital Locks and we are currently experiencing strong growth. As the company scales, we are looking to hire within Sales and Marketing Department and find someone who can support us through our next phase of development.
Job Summary:
We are seeking a dynamic and experienced Account Manager to join our team. The ideal candidates should have a strong communication and organisation skill. The successful candidate will be competitive, a self-starter, and thrive in an agile, fast-paced environment. The ability to establish and develop long-term relationships, both internally and externally, will be critical to success.
Responsibilities:
- Provide pre-sales technical support and product/system architecture proposals
- Provide software/product training to customers, including after trials and after-sales engagements
- Provide professional presentation and consultation on company’s products for existing and new customers
- Understanding of sales channels and working with partners in the region
- Research and support the communication process with prospects
- Clearly articulate technical capabilities and give technical demonstrations
- Experience in responding to complex tenders an advantage
- Send newsletters to stakeholders, partners and buyers
- Define and contact new prospects. Manage existing customer accounts, and at the same time, seek and develop new customer accounts. Successfully create a business pipeline from new and existing customer accounts
- Build rapport and establish long term relationships with customers
- Carry out sales and marketing activities in executing deals, post-sales, marketing strategies, campaigns, and analysing the market, competitors and customers
- Establish business and industry contacts and cultivate the relationships to identify new business and revenue opportunities
- Able to build strong and strategic partnerships at all levels of prospects and clients as well as develop future businesses
- Assist Willowmore team in testing both software and hardware products, including our latest gateway technologies
- Provide feedback and be familiar with the Product technicalities
Qualifications:
- Applicants should have 3-5+ years of relevant experience
- Minimum Bachelor in Business administration, marketing or related fields
- Good verbal and written communication skills
- Able to exhibit self-confidence when dealing with challenging situations
- You’ve got an analytical mind, and you’re a critical thinker
- You’re positive, detail-oriented and organised
- You’re able to work well under pressure
- You’re data-driven
- You’re eager to learn and take on new tasks
- You’re willing to go the extra mile
- Excellent communication and interpersonal skills
- Fluent/native English speaker. Ability to communicate in Mandarin an advantage
- Basic Understanding of Hubspot, Zoho, Email Marketing
- You’re comfortable with Microsoft Office tools
At Willowmore, we encourage and foster innovation and a continuous improvement culture. We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a highly motivated and results-oriented individual with a passion for sales and marketing excellence, we invite you to join as Account Manager at Willowmore Pte. Ltd. We thank all applicants for their interest, but only those selected for an interview will be contacted.
