JOB SUMMARY:
The Senior Membership & Community Executive is responsible for ensuring our members remain
engaged throughout their lifetime as a member of 1880. The Senior Membership & Community Executive
will sit within the membership team, working closely with the Events and Marketing Communications
teams.
A large focus of the role is to onboard new members and ensure they feel part of the community at 1880.
You will be required to build community groups and organize community led events, programming and
initiatives such as the secret suppers, wellness lunches, cycling brunch, run club, under 30 events etc.
RESPONSIBILITIES:
Membership:
● Respond to membership enquiries, conduct tours and onboard new members
● Respond to member requests for suspensions, terminations and corporate transfers
● Work with membership and finance team for additional member related matters such as
renewals, disputes, suspensions, terminations and finance related matters
● Liaising with finance team for member related finance
● Troubleshoot member issues from time to time
● Support Membership & Engagement Director with member analysis, reports and surveys
● Manage highly sensitive membership data
Communities:
● Create and manage communities for our members from fitness focussed to literature loving
groups. Work with the members to understand their passions to help drive the formation of these
communities
● Drive the Under35s community at 1880 - create opportunities for introducing potential members
to the community & engaging events for our current U35 community.
● Conceptualize, produce and manage community focused initiatives, events and programming,
working with the wider 1880 team.
● Ensure a wide and diverse range of communities and associated initiatives are considered
● Ensure all events are organized and planned in time for deadlines and communicated
appropriately with relevant teams - marketing, events, ops etc.
REQUIREMENTS:
● Flexible to work occasional evenings and weekends
● Excellent communication skills
● Strong interpersonal skills and a ‘can do’ attitude
● Strong team player
● Must be able to prioritise and multi-task
● Ability to work and maximize relationships within a diverse team
● Strong proficiency in organization, problem solving and communication
● Excellent problem solving abilities and able to deal independently and maturely with uncertainty
and challenges.
● Able to implement and materialise programmes and concepts developed
● A minimum of 2 years working experience in a customer service or administrative role
Who we are
1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.
Your Perks:
● 5-day work week with diverse and energetic colleagues who work hard and play hard
● Employee discount on F&B at the club
● Staff meals every day
● $100 Transport allowance every month
● Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
● $1,000 Sign-on bonus and a referral bonus
● You will receive a bonus every quarter
● Monthly gratuities
● Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation)
● Flexible benefits, and more!
