Job Description:
Department : Business Engineering
Report to: Manager
Supervise:
Functional Relationships with: MES + ASEAN OSA, OPA and Japan
Position Profile:
Based in: Singapore
The successful candidate will: Responsible to provide IT Infrastructure management, monitoring and support daily IT Operations
KEY DUTIES & RESPONSIBILITIES:
- Responsible for planning, IT Infrastructure design, configuration, installation, implementation, and deployment of network infrastructure
- Technical advice and propose solutions to Infrastructure Team Leader when required
- Handle network/systems testing and manage web-based applications infrastructure
- Provide technical support on and after office hours on mission-critical systems
- Perform system administration
- End users support
- Participate in Regional / Global Projects
- Handle network/systems backup, restore
- Perform sharp and meticulous troubleshooting skills at LAN (wired, wireless), WAN and cloud providers
- Update and liaise project status, project reporting, and issues to respective team members
- Produce operation procedures and training to users for new technologies implemented
ABILITY/COMPETENCY REQUIRED:
- Degree in Computer Science / Telecommunications / Information Technology or any relevant
- At least 3 years’ experience in a regional role preferred, minimum 4-6 years of working experience in project or program management
- Proven operational experience working in LAN, WAN, Wireless, Security, Cloud providers (AWS, Azure), VPN, Active Directory, DNS, DHCP
- Demonstrable experience with managing MS Hyper-Vs, VMWare ESXI, SAN, NAS, Veeam Backup, and tape libraries.
- Knowledge of SD-WAN, SASE, and CASB is preferred
- Industry certification from Cisco, FortiGate, Microsoft, and AWS is highly desirable.
- Excellent interpersonal, communication, problem-solving, presentation skills and ability to communicate with all levels of end users.
- Ability to work under pressure with minimum supervision
- Able to work well as a team player while being independent and pro-active
- Positive attitude in the challenging work environment
- Able to travel for ASEAN and India region
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