The position holder reports to Sales Manager/Senior Manager and must carry out the assigned duties and responsibilities and be able to work closely with other departments and other functional managers within the organization.
He/She must at all times maintain the confidentiality of all prices and plans and shall not disclose confidential information without the approval of her/his Manager.
Key Tasks:
1) Sales Functions
- Support daily sales quotation and operation.
- Follow up on assigned sales enquiries.
- Build and maintain good customer relations with assigned accounts.
- Monitor and update marketplace information.
- Provide appropriate basic technical support to customers, consultants, and prospects.
2) Administration and Operational Functions
- Keep good records of documentation, including enquiry register log.
- Provide monthly sales updates and reports.
- Co-ordinate and lead meetings.
- Prepare a sales work order and handle over to the project team.
- Lead and execute improvement/new processes and customer service experience.
- Ensure process conformance and local legislative compliance with appropriate standards and authorities.
3) Other Assignments
- Shall carry out any project/task/work assigned by Immediate Manager, General Manager, and Directors as and when required to support the business.
Requirements
Education
- ITE / Diploma in engineering, business or marketing.
Knowledge/Experience/Others
- One to Two years industry sales experience.
- Customer service and relations skills.
- Familiarity with office software.
Personal Competencies
- Good interpersonal skills
- Good negotiation skills
- Team player but also independent
