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Jobs in Singapore   »   Jobs in Singapore   »   Guest Relations Officer
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Guest Relations Officer

Shangri-la Hotel Limited

Role:

  • Initiates the overall impression & proactively engages with our guests, enhancing their experience by fielding inquiries, promoting our vast array of amenities & benefits and facilitating welcoming and efficient interactions.
  • Pays prompt attention to guests from their arrival through their departure.
  • Escorts VIPs, long staying guests, regular guests and guests who required assistance to their allocated rooms.
  • Handles all group arrivals and prepare the necessary arrangements to facilitate a smooth and seamless check-in..
  • Constantly monitors the experience of each guest and reports any complaints to the management.


Requirements:

  • Able to work shifts and weekends.


What’s in it for you:

  • A fun and supportive work environment
  • Career progression with international work opportunities
  • Daily meals
  • Competitive remuneration, rewards & recognition
  • Transportation benefits
  • Flexible benefits
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