We seek candidates to be outsourced to our clients!
Monday to Friday (9am to 6pm; 12pm to 9pm)
Job description:
• Answering incoming and outgoing calls in a timely manner and in accordance with the Hospital policy
• Maintaining confidentiality of caller and Hospital information as directed
• Conducting appointment bookings from all sources of referrals for the Specialist Outpatient Clinics/Centres via phone calls, faxes and emails
• Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required
• Directing calls to internal and external stakeholders
• Handling and resolving complaints
• Providing call back assistance (CBA) service to callers
• Performing other related duties as assigned or requested
Job requirements
• min. NITEC in any discipline
All qualified applicants, please send in your resume to:
[email protected]
Kris Goh (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599