Responsibilities
- Bring together the right team
- Bring the right people from the company to architect innovative solutions at the client that are tailored to their business needs
- Bring the right people from the growth platforms and operating groups to architect innovative solutions at the client that are tailored to their business needs
- Develop a robust, long-term pipeline of opportunities to ensure the sustainability of company's business at the client over time
- Shape solutions for our clients
- Create opportunities by making the connection between the client’s strategic priorities and the company's offerings, solutions, and people to address these priorities
- Manage client satisfaction and ensure service delivery expectations are met, in line with client expectations
- Lead account planning across the account team
- Work as trusted client advisor
- Create a solid business network within the client and seek opportunities to create connections outside of the client to further enhance relationships (e.g., client to client, cross industry)
- Build and leverage a deep understanding of both the industry and market in which the client operates, as well as an intimate knowledge of the client’s business to influence the client’s business strategies
- Drive profitable sales growth
- Drive financial performance for the account (e.g., sales, revenue and profitability) and run account operations (e.g., EACs, billing, collections, etc.)
Requirements
- Degree in Business Administration or Marketing or equivalent
- Minimum 15 - 20 years of experience Client Account Development an Management in the relevant industry
- Have good solid experience in Sales Pursuit Management, Value Analysis and Prioritization, Financial Analysis and Customer Insights
