MNC company located at Gul Lane looking for Logistics Customer Service Agent
Reporting to: Customer Service Manager
Location: Gul Lane
Responsibilities:
- Process customer orders/enquiries daily by Email, fax, or phone call.
- Coordinate and correspond to customer/sales order status.
- Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
- Handle export shipments for intercompany and direct overseas customers.
- Prepare the shipping document for local and export shipment.
- Support in investigations of internal / external complains to identify root cause and provide solutions.
- Ensure hazardous substance license from local customers are valid and adhere to the regulation set by NEA and SPF.
- Ad-hoc duties assigned by supervisor.
Requirements:
- At least a Diploma in any discipline with 1 year of relevant experience.
- Logistics knowledge and understanding import/export preferred.
- Handling chemicals documentations and deliveries.
- Able to work in a fast pace environment.
- Proficient in SAP.
Benefits:
- Yearly Completion bonus
- 18 days of Annual Leave per year
- Insurance - WICA, Term Life, H&S
